ClariFi App Support
We're here to help. If you use the ClariFi mobile app on iPhone or iPad, this page explains how to get support, what to include when you write in, and where to find more information about ClariFi.
Contact Us
Email: support@clarifibenefits.com
Use this address for questions or issues related to the ClariFi mobile app, for example sign-in, viewing your benefits or ID information, notifications, or technical problems.
Tip: In your message, include your device model, iOS version, and app version (Settings in the app or the App Store listing). That helps us resolve issues faster.
What We Can Help With
Account & Sign-in
Trouble accessing the app or your profile
Using the App
Navigation, features, or something not working as expected
Technical Issues
Crashes, errors, or performance on supported devices
General Questions
Questions about the app as described on the App Store
Response Times
We read every message. You should typically hear back within 1–2 business days (often sooner). Complex cases may take a bit longer; we'll let you know if we need more information.
Employers, Brokers & Demos
For employer or broker questions, product demos, or partnerships, please use:
Email: contact@clarifibenefits.com